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1.Quality and Purpose of Care

  1. 1.0.1Statement of PurposeJuly 9, 2024
  2. 1.0.2Young Person's GuideJuly 9, 2024
  3. 1.0.3Our Ethos and Key PoliciesJuly 23, 2024
  4. 1.0.4Equality and DiversityJuly 9, 2024
  5. 1.0.5Caring for Children from Minority Ethnic GroupsJuly 9, 2024
  6. 1.0.6ConfidentialityJuly 9, 2024
  7. 1.0.7Case Recording Policy and Staff GuidanceJuly 23, 2024
  8. 1.0.8Referrals and PlacementsJuly 23, 2024
  9. 1.0.9Consents GuidanceJuly 21, 2024
  10. 1.0.10NICE Guideline: Looked After Children and Young People

2.Children's Views, Wishes and Feelings

  1. 2.0.1Contact with Parents/Carers, Siblings and OthersJuly 9, 2024
  2. 2.0.2Providing Personalised CareJuly 9, 2024
  3. 2.0.3Overnight Stays and Social VisitsJuly 9, 2024
  4. 2.0.4Correspondence, Communication and Social NetworkingJuly 9, 2024
  5. 2.0.5ComplaintsJuly 9, 2024
  6. 2.0.6Social Worker VisitsJuly 9, 2024
  7. 2.0.7Advocacy, Independent Visitors and Independent Reviewing OfficersJuly 9, 2024
  8. 2.0.8VisitorsJuly 9, 2024
  9. 2.0.9BedroomsJuly 9, 2024
  10. 2.0.10Access to RecordsJuly 9, 2024

3.Education

  1. 3.0.1EducationJuly 9, 2024

4.Enjoyment and Achievement

  1. 4.0.1Holidays and School TripsJuly 9, 2024
  2. 4.0.2Transporting ChildrenJuly 9, 2024
  3. 4.0.3Leisure and ActivitiesJuly 9, 2024

5.Promoting Health and Wellbeing

  1. 5.0.1Drugs and Substance MisuseFebruary 7, 2024
  2. 5.0.2Provision and Preparation of MealsJuly 2, 2025
  3. 5.0.3Pocket Money and AllowancesJuly 9, 2024
  4. 5.0.4Health and Wellbeing, Health Notifications and Access to ServicesJuly 9, 2024
  5. 5.0.5Smoking
    Updated
    July 2, 2025
  6. 5.0.6First Aid, Home Remedies and MedicationJuly 2, 2025
  7. 5.0.7Sexual Health and RelationshipsJuly 9, 2024
  8. 5.0.8HIV, AIDS and Blood Borne VirusesJuly 23, 2024
  9. 5.0.9Daily Routine and House RulesJuly 9, 2024
  10. 5.0.10Health and Safety PolicyJuly 9, 2024
  11. 5.0.11Health and Safety ManualJanuary 15, 2025

6.Positive Relationships

  1. 6.0.1Keyworker and Link Worker GuidanceJuly 9, 2024
  2. 6.0.2SanctionsJuly 9, 2024
  3. 6.0.3Behaviour Management Plans and GuidanceJuly 9, 2024
  4. 6.0.4Therapeutic ModelJuly 2, 2025
  5. 6.0.5Dealing with Aggression and ViolenceJuly 9, 2024
  6. 6.0.6Restrictive and Physical InterventionJuly 9, 2024
  7. 6.0.7Searching Children/BedroomsJuly 9, 2024
  8. 6.0.8BullyingJuly 9, 2024

7.Protection of Children

  1. 7.0.1Personal Care and Physical Contact with ChildrenJuly 9, 2024
  2. 7.0.2Recognising Abuse GuidanceJanuary 15, 2025
  3. 7.0.3Child Protection ReferralsJuly 9, 2024
  4. 7.0.4Missing ChildrenJuly 9, 2024
  5. 7.0.5Safeguarding Children and Young People from Sexual Exploitation
    Updated
    July 2, 2025
  6. 7.0.6Safeguarding Children from Radicalisation and ExtremismJanuary 15, 2025
  7. 7.0.7Female Genital MutilationJanuary 15, 2025
  8. 7.0.8Safe Use of the Internet, Social Media and Photographs
    Updated
    July 2, 2025
  9. 7.0.9Fire SafetyJuly 9, 2024
  10. 7.0.10Repairs and MaintenanceJuly 9, 2024
  11. 7.0.11Adverse Weather PolicyJuly 9, 2024
  12. 7.0.12Allegations Against Staff
    Updated
    July 2, 2025
  13. 7.0.13Confidential ReportingJanuary 15, 2025
  14. 7.0.14Offending and Anti-Social Behaviour – Guidance on when to Involve the PoliceJuly 9, 2024
  15. 7.0.15Role of Appropriate AdultJuly 9, 2024
  16. 7.0.16Self HarmingJuly 9, 2024
  17. 7.0.17Sleeping In and Night SecurityJuly 9, 2024
  18. 7.0.18Recording and Reporting of AccidentsJuly 9, 2024
  19. 7.0.19Duty of Candour Policy and Procedure (Wales)July 9, 2024
  20. 7.0.20Surveillance and MonitoringJuly 2, 2025
  21. 7.0.21Child Criminal Exploitation and County LinesJanuary 15, 2025

8.Leadership and Management

  1. 8.0.1Leadership and ManagementJuly 9, 2024
  2. 8.0.2Monitoring Quality
    Updated
    July 2, 2025
  3. 8.0.3Staff QualificationsJuly 2, 2025
  4. 8.0.4Staffing and Safe RecruitmentJuly 2, 2025
  5. 8.0.5Staff Supervision and AppraisalJuly 9, 2024
  6. 8.0.6Lone WorkingJuly 9, 2024
  7. 8.0.7Disciplinary Procedure
    Updated
    July 2, 2025
  8. 8.0.8Grievance ProcedureJuly 9, 2024
  9. 8.0.9Rotas and Handover ProcedureJuly 9, 2024
  10. 8.0.10Gift Giving and ReceivingJuly 9, 2024
  11. 8.0.11Staff Sickness Procedure
    Updated
    July 2, 2025
  12. 8.0.12Staff Training and Development
    Updated
    July 2, 2025
  13. 8.0.13Information Technology and CommunicationsJuly 9, 2024
  14. 8.0.14Petty Cash and FinanceJuly 9, 2024
  15. 8.0.15Notification of Serious EventsJanuary 15, 2025
  16. 8.0.16Organisational Structure and Manager Contacts
    Updated
    July 2, 2025
  17. 8.0.17Dealing with Incoming MailJuly 2, 2025
  18. 8.0.18Crystal Care Solutions Hierarchy
    Updated
    July 2, 2025

9.Care Planning

  1. 9.0.1Care and Placement Plans GuidanceJuly 9, 2024
  2. 9.0.2Health Care Assessments and PlansJuly 9, 2024
  3. 9.0.3Placement Planning MeetingsJuly 9, 2024
  4. 9.0.4Emergency Placement and Emergency ReviewsJuly 9, 2024
  5. 9.0.5Looked After ReviewsJuly 9, 2024
  6. 9.0.6Preparation for Leaving CareJuly 9, 2024
  7. 9.0.7Leaving the HomeJuly 9, 2024
  8. 9.0.8Risk Assessment and PlanningJuly 9, 2024
  9. 9.0.9Moving to Another PlacementJuly 9, 2024
  10. 9.0.10Supporting Children and Young People with Disabilities / Health Care NeedsJanuary 15, 2025

Last Updated: January 15, 2025

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