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Organisational Structure and Manager Contacts

Scope of this chapter

This chapter provide details of the organisational structure for the company and the names/contact details of Directors, Managers and other key personnel.

If you wish to see a full list of delegated authorities, including outside agencies that must be notified (e.g. for Schedule 5 Notifications) see Notification of Serious Events Procedure.

Home: Bluebells
Name: Amy Fairhurst
M: 07889537090 
E: amy.fairhurst@crystalcaresolutions.co.uk

Home: Churchill
Name: Adam Barker
T: 07772421071
E: 
adam.barker@crystalcaresolutions.co.uk

Home: Crossfield
Name: Pamela Seddon
M: 07715077570 
E: pamela.seddon@crystalcaresolutions.co.uk

Home: Doulton House
Name: Lisa Spicer
M: 07841337532
E: lisa.spicer@crystalcaresolutions.co.uk

Home: Halycon
Name: Kaylee Owens
M: 07841337533
E: kaylee.owens@crystalcaresolutions.co.uk

Home: Moorcroft
Name: Genna Staal
M: 07471534238 
E: genna.staal@crystalcaresolutions.co.uk

Home: Shandon
Name: Ruth Murphy
M: 07808731553 
E: ruth.murphy@crystalcaresolutions.co.uk

Home: Spode
Name: Genna Staal
M: 07471534238 
E: genna.staal@crystalcaresolutions.co.uk

Home: Ewenny View
Name: Nathan Simpson
M: 07808791642 
E: nathan.simpson@crystalcaresolutions.co.uk

Home: Lowry
Name: Rebecca Hilditch
M: 07425349653
E: rebecca.hilditch@crystalcaresolutions.co.uk

Service: EBD
Name: Paul Callear
T: 07538721100
E: paul.callear@crystalcaresolutions.co.uk

Service: Specialist
Name: Kelly Jones
T: 07841776489
E: kelly.jones@crystalcaresolutions.co.uk

The Senior Manager(s) who agree the placement, Transfer or Discharge of a Child.

Post Title: Relevant Service Manager

The Senior Manager(s) who agree the Transfer or Discharge of a Child.

Post Title: Relevant Service Manager

The Senior Manager(s) who must be notified if a Child is absent for a prolonged period.

Post Title:  Registered Manager of the Home

The Senior Manager(s) who must be notified if staff are not happy with the way in which Home’s Managers deal with concerns raised by them or matters are serious/concern the Home’s manager.

Post Title:  Relevant Service Manager

The Senior Manager(s) who must be notified if a child has persistently or seriously been engaged in the taking or possession of controlled drugs.

Post Title: Registered Manager of the Home

The Senior Manager(s) who must be notified if a child becomes pregnant, is subject to sexual exploitation or sexual diseases.

Post Title: Registered Manager of the Home

The Senior Manager(s) who must be notified if there is a serious incident or the Police are called to the Home.

Post Title: Registered Manager of the Home

The Senior Manager(s) who must be notified if a child has persistently or seriously self harmed.

Post Title: Registered Manager of the Home

The Senior Manager(s) who must be notified if any incident necessitates calling the Police or Emergency Services (e.g. Fire Brigade, ambulance etc.) to the Home.

Post Title: Registered Manager of the Home

The Senior Manager(s) who must be notified if there is an allegation that a Child accommodated at the Home has committed a serious offence.

Post Title: Registered Manager of the Home

The Senior Manager who receives/is notified of formal complaints, appoints Investigating Officers, receives recommendations from the investigation and appoints appeals panel.

Post Title: Registered Manager/Relevant Service Manager

The Senior Manager(s) who must be notified if an allegation of mistreatment has been made against a member of staff and/or a Child Protection Enquiry is instigated.

Service: EBD
Name: Paul Callear
T: 07538721100
E: paul.callear@crystalcaresolutions.co.uk

Service: Specialist
Name: Kelly Jones
T: 07841776489
E: kelly.jones@crystalcaresolutions.co.uk

The Senior Manager(s) who must be notified if a member of staff wishes to raise a grievance about the Home’s Manager or wishes to make an appeal about the decision the Home’s Manager has made.

Post Title: Registered Manager/ Relevant Service Manager

The senior manager(s) who agree suspensions of staff, agree to start a formal disciplinary investigations, hearings; and the senior manager(s) who must be notified/consulted if a member of staff may be dismissed subject to allegations of abuse.

Post Title:  Registered Manager/Relevant Service Manager

The Senior Manager with overall responsibility for Health & safety in the company.

Post Title: Finance Director
Name: Kevin Hargreaves
T: 01782777511
E: Kevin.hargreaves@crystalcaresolutions.co.uk

The Senior Manager who receives/is notified of serious illnesses, outbreak of any infectious disease, accidents or dangerous occurrence.

Post Title: Finance Director
Name: Kevin Hargreaves
T: 01782777511
E: Kevin.hargreaves@crystalcaresolutions.co.uk

Last Updated: July 9, 2024

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